Overview
AI-powered reputation management platform. Automated review requests, sentiment analysis, centralized review dashboard, social media integration, and multi-location support for brokerages.
Birdeye solves reputation at scale. Automated review requests via SMS/email after transactions. Sentiment analysis categorizes feedback. Centralized dashboard shows Google, Zillow, Facebook, Realtor.com reviews in one place. Multi-location support for brokerages. Social posting and monitoring included.
Integrates with CRM, PMS, major platforms. Response templates speed replies.
Pricing: custom (free trial). Typically $299-599/mo per location.
Capabilities include: automated review requests (SMS/email), AI sentiment analysis, centralized multi-platform review dashboard, multi-location brokerage support, social media posting/monitoring, customizable response templates, CRM/PMS integrations.
Limitations: custom pricing opaque; per-location cost high for multi-office brokerages; review gating risks (Google policy); sentiment analysis misses nuance; no lead generation.
Capabilities
- Automated review requests via SMS/email
- AI sentiment analysis for review categorization
- Centralized dashboard (Google, Zillow, Facebook, Realtor.com)
- Multi-location brokerage support
- Social media posting and monitoring
- Customizable response templates
- CRM/PMS integrations
Limitations
- Custom pricing only (typically $299-599/mo/location)
- Per-location cost scales with brokerage size
- Review gating risks violating Google policy
- Sentiment analysis misses contextual nuance
- No lead generation capabilities
Key Features
- Automated review requests
- AI-powered sentiment analysis
- Centralized review dashboard
- Social media & Google integration
- Customizable response templates
- Real-time reputation monitoring
- Multi-location support
Integrations
Details
- Platforms
- Web, Mobile App
- Target Users
- Solo agents, Teams, Brokerages
- Pricing Model
- Contact
- Full Pricing Details
- Custom pricing (free trial available)
Information verified as of July 14, 2026.Vendor features, pricing, and capabilities may change. Always verify current details on the vendor's website.
Related Tools
Sidekick
AI CRM assistant: follow-ups, emails, task scheduling.
Follow Up Boss
CRM with AI action plans & smart automation.
Lofty
AI CRM with 24/7 lead capture, qualification & nurturing.